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🎉 1000+ Products Successfully Shipped Per Month

🚚 |FREE EXPRESS DELIVERY WORLDWIDE

14 Days Return Guarantee 2 Years Products Warranty

FAQs

SHIPPING

How long will I receive my order?

We ship out all orders within 2-3 business days, and you will receive your order within 3-7 working days after the product is sent. A tracking number will also be given.

How to track my order?

You will receive a confirmation of shipment email with a tracking number after the order is shipped.

Do I have to pay for the shipment and the duty taxes?

No, we cover all the duty taxes and the shipment fees.

AFTERSALES & CARE

Can I exchange my purchase?

We accept item exchange items within 14 days. For any exchange inquiries, please contact us at support@vazari.co

Your item must be returned in the original condition in which it was received and the product must be unused. Return shipping is your responsibility and we recommend that you use shipping that offers tracking options to ensure your package arrives safely back to us.

All returns must be sent back to us within 14 days of receiving your order. Once your package has been shipped, please email us your shipping receipt.

After we receive your return, a refund will be made to your original payment method.

Please note that we will not issue refund the original shipping cost.

Can I cancel or make changes to my order after it is placed?

You can make changes to your order details within 1 hour of placing your order or cancel your order by contacting us at support@vazari.co

If you miss the deadline, you can return your order within 14 days of receiving it.

What happen if my order contain both in-stock and pre order items?

If the order contains both in-stock and pre-order items, we will ship all products in the shipment. Should you have a particular enquiry, please contact us.

SALES

Is your products safe for children to wear?

The high-quality raw materials we use are 100% hypoallergenic, thus our products are safe for children to wear, under adult supervision and permission.

What is the packaging look like?

All products will come with a complimentary transparent storage box. The transparent layer of the box is air tight to prevent any oxidisation. For more information about packaging, please click here.

Can I visit your shop?

Our main sales channel is focused on online at the moment.

What happens when I place pre-order items?

Pre-ordered items will be shipped within 14 working days.

PAYMENT

What payment methods do you accept?

We accept all types of credit cards, MasterCard, Visa Cards, American Express and PayPal.

How do you process my personal information?

All financial information is encrypted and protected. Your data is safe and we will never sell or share your information with unauthorized parties.

Please see our Privacy Policy and Terms and Conditions page for more details.

MATERIAL AND AFTERCARE

What material do you use in your products?

We use various types the highest quality materials with rigorous selection at the curating process.

All products are 100% hypoallergenic.

How to take care my jewellery?

We believe that fine jewellery should be worn and enjoyed every day.

Our Jewellery only requires little maintenance as it is made from only the highest quality materials.

However, there are a few things you can do to keep your jewellery looking polished.

You can clean jewellery at home with gently wipe each piece with a soft, clean, lint-free cloth or an old toothbrush.

Pearl Jewellery

Pearls can be easily scratched, so be sure to handle your pearl jewellery with extreme care. Wipe the pearls with a soft cloth after each wear to remove grease. If you see stains on the pearls, dab them with a damp cleaning cloth, then make sure to air dry them. Never immerse pearls in water.

Free International Shipping

We provide free express shipping internationally.

Secure Transactions

Transactions are handled with bank-grade security.

Get in Touch

We are here 24/7. Get in touch with us at any time.

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